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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colleen Walker

Colleen Walker

May 5, 2026

5  out of  5
rating by Colleen Walker
"Responds quickly whenever contacted. Got us great rates on both our auto and homeowners insurance."
We responded:
"Five stars — thank you so much! We’re so glad you chose our State Farm office for your insurance needs. Sunny Shields - State Farm Insurance Agent"
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Richard Nacim

April 30, 2026

5  out of  5
rating by Richard Nacim
"Excellent service, An Agent that cares about finding the right products to protect you and your family."
We responded:
"A sincere thank-you for your review, Richard. We truly value your business and your kind words. Sunny Shields - State Farm Insurance Agent"
Profile photo of JESUS LORENZO

JESUS LORENZO

April 30, 2026

5  out of  5
rating by JESUS LORENZO
"Was missing a id card for my insurance. Had trouble printing it out. Gave them a call, and had one sent out to me through mail asap. Goooooo statefarm. Sunny Shields for the win."
We responded:
"JESUS, thank you for continuing to trust our State Farm team. It’s our pleasure to help protect what matters most to you. Sunny Shields - State Farm Insurance Agent"
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Dominique Sainz

April 27, 2026

5  out of  5
rating by Dominique Sainz
"Sunny is always quick to respond for any inquiries I may have for my insurance. 10/10 experience for the last 7 years with her. :)"
We responded:
"Thanks for the 5 stars, Dominique, and for being part of our State Farm community! Please let us know anytime we can help with your insurance. Sunny Shields - State Farm Insurance Agent"
Profile photo of Alice Chavez

Alice Chavez

April 27, 2026

5  out of  5
rating by Alice Chavez
"Sunny and staff are always professional and take care of what i need quickly!"
We responded:
"Thank you, Alice! We’re honored to serve the Santa Teresa community and so appreciative of your 5-star rating. Sunny Shields - State Farm Insurance Agent"
Profile photo of Lupe

Lupe

April 23, 2026

5  out of  5
rating by Lupe
"Ms. Brenda was very efficient in getting me the information I needed as soon as I made the request. I didn't have to wait days for it, was done in a matter of minutes. We have been doing business with State Farm Insurance for many years and are very happy."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Sunny Shields - State Farm Insurance Agent"
Profile photo of Amy Velasquez (Mightygirl)

Amy Velasquez (Mightygirl)

April 23, 2026

5  out of  5
rating by Amy Velasquez (Mightygirl)
"Very convenient their employees are so friendly and I like this insurance"
We responded:
"Thank you so much for your review!"
Profile photo of Maria Nunez

Maria Nunez

April 22, 2026

5  out of  5
rating by Maria Nunez
"Excelente trabajo de Gerardo!"
We responded:
"Thank you, Maria! We’re honored to serve the Santa Teresa community and so appreciative of your 5-star rating. Sunny Shields - State Farm Insurance Agent"
Profile photo of Jennifer Maldonado

Jennifer Maldonado

April 22, 2026

5  out of  5
rating by Jennifer Maldonado
"10/10 recommend Sunny Shields State Farm Agency, my dad’s LLC has worked with them for a few years and recommended them to us, and we had the pleasure of working with Jerry. Jerry Gutierrez made the whole insurance process feel easy, which is saying a lot. He helped us get both of our homes insured and was incredibly patient, responsive, and thorough every step of the way. He took the time to explain everything clearly, answered all of our questions (there were a lot), and really made us feel taken care of. What stood out most was how on top of everything he was, quick follow-ups, clear communication, and just genuinely helpful without ever feeling pushy. It’s rare to find someone who makes something as tedious as insurance feel this smooth. Really grateful we worked with Jerry and would absolutely recommend him to anyone looking for a reliable, knowledgeable agent."
We responded:
"We appreciate your trust in us, Jennifer! We’re here anytime you have questions, need help, or want to review your policy. Sunny Shields - State Farm Insurance Agent"
Profile photo of Allison Dillard

Allison Dillard

April 21, 2026

5  out of  5
rating by Allison Dillard
"Sunny is so wonderful to work with for insurance needs. I hope to never need to make a claim but if something happened I know Sunny would help us by going above and beyond. Id recommend her to anyone who needs insurance in El Paso TX."
We responded:
"We truly appreciate the kind words! Our State Farm team always strives to do our best — thank you for noticing. Sunny Shields - State Farm Insurance Agent"
Profile photo of Hugo Moncayo

Hugo Moncayo

April 20, 2026

5  out of  5
rating by Hugo Moncayo
"Great Service always"
We responded:
"A big thank you for trusting our Santa Teresa team with your insurance needs. We’re so glad to hear you had a great experience with us. Sunny Shields - State Farm Insurance Agent"
Profile photo of James Tidwell

James Tidwell

April 20, 2026

5  out of  5
rating by James Tidwell
"I had a great experience working with Sunny Shields and her team! She is incredibly fast to respond and made the entire process of getting quotes quick and easy. Insurance can sometimes feel overwhelming, but Sunny is very easy to work with and took the time to make sure I understood my options. If you're looking for an agent in Santa Teresa who is professional, efficient, and truly helpful, I highly recommend her office!"
We responded:
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our State Farm office. If you ever have questions or need help, we’re always here for you. Sunny Shields - State Farm Insurance Agent"
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Randy Salzman

April 17, 2026

5  out of  5
rating by Randy Salzman
"Ms. Shields is professional, knowledgeable, and easy to work with. Of all insurance agents and companies, she has been the most competent, meaning her ability to explain numbers and make comparisons is communicated easily and thoughtfully."
We responded:
"We appreciate the kind words, Randy! Our team is always happy to help. Sunny Shields - State Farm Insurance Agent"
Profile photo of Nicholas Tellez

Nicholas Tellez

April 17, 2026

5  out of  5
rating by Nicholas Tellez
"Awesome insurance"
We responded:
"A sincere thank-you for your review, Nicholas. We truly value your business and your kind words. Sunny Shields - State Farm Insurance Agent"
Profile photo of Mary Parra Blanco

Mary Parra Blanco

April 16, 2026

5  out of  5
rating by Mary Parra Blanco
"Muy buena asesoría y muy amables"
We responded:
"“Nos complace saber que hemos superado sus expectativas. ¡Muchas gracias por compartir su experiencia con nuestra oficina de State Farm en Santa Teresa!” Sunny Shields - State Farm Insurance Agent"
Profile photo of Vero

Vero

April 13, 2026

5  out of  5
rating by Vero
"I called state farm to see what information was needed for a quote and Brenda was able to help me!"
We responded:
"Wow, thank you,! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you. Sunny Shields - State Farm Insurance Agent"
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Victoria Alcala

March 26, 2026

5  out of  5
rating by Victoria Alcala
"I had some quick questions and Brenda was very helpful. Thank you!"
We responded:
"A big thank you for trusting our Santa Teresa team with your insurance needs. We’re so glad to hear you had a great experience with us. Sunny Shields - State Farm Insurance Agent"
Profile photo of Luis Garcia

Luis Garcia

March 5, 2026

5  out of  5
rating by Luis Garcia
"Excelente servicio! Gracias Andrés"
We responded:
"Thanks for the 5-star shout-out, Luis! We’re so glad you found value in working with us. Sunny Shields - State Farm Insurance Agent"
Profile photo of Lozano Ang

Lozano Ang

February 3, 2026

5  out of  5
rating by Lozano Ang
"Muy buen servicio! Gracias Andres"
We responded:
"Wow, thank you, Lozano! We’re so grateful to have amazing customers like you. – Sunny Shields - State Farm Insurance Agent"
Profile photo of Carla Contreras

Carla Contreras

January 30, 2026

5  out of  5
rating by Carla Contreras
"Sunny Shields has been my insurance agency for years, and I absolutely love them. The staff is always friendly, responsive, and quick to help with any questions I have. I would highly recommend them to anyone looking for a new insurance agency or agent."
We responded:
"Thanks, Carla! We’re happy to see your review and thrilled you had a positive experience at our Santa Teresa office. – Sunny Shields - State Farm Insurance Agent"
Profile photo of Brandi Gonzalez

Brandi Gonzalez

January 27, 2026

5  out of  5
rating by Brandi Gonzalez
"Brenda was very helpful. Thank you State Farm!"
We responded:
"Brandi, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! – Sunny Shields - State Farm Insurance Agent"
Profile photo of Itzel Tarango

Itzel Tarango

January 23, 2026

5  out of  5
rating by Itzel Tarango
"Jerry Gutierrez was very helpful with my car insurance. He made the process very easy. Jerry was very helpful and attentive of my concerns. I definitely recommend!"
We responded:
"We’re happy we met your expectations, Itzel. Our team in Santa Teresa is always here when you need us. – Sunny Shields - State Farm Insurance Agent"
Profile photo of Diana Romero

Diana Romero

December 31, 2025

5  out of  5
rating by Diana Romero
"Jerry was awesome he took the time to make sure that we got the best deal for full coverage and made it simple. Thanks a million Jerry!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Javier Martinez

Javier Martinez

December 31, 2025

5  out of  5
rating by Javier Martinez
"Marivel is one of the sweetest workers. She is so knowledgeable and will help you to the best of her ability. Thank you Marivel and Sunny and State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Selena Lopez

Selena Lopez

December 30, 2025

5  out of  5
rating by Selena Lopez
"Called the office to ask some insurance info and Brenda was very helpful & patient with me. Thank you for your help! Thanks to her I am covered by State Farm! She knows how to explain everything and all the details. Would recommended her to all my friends and family!"