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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeannette Santana

September 8, 2023

5  out of  5 rating by Jeannette Santana
"Changes are never easy, but moving from an insurance company to State Farm was nice and easy thanks to Jerry Gutierrez. Friendly, helpful and willing to clearly answer every question we had. Sometimes is not only about saving money, though is good, but feeling you are personally taken care of and every concern you have carefully addressed is priceless!"

Manuel Persona

August 31, 2023

5  out of  5 rating by Manuel Persona
"Excellent service! Thank you for all your assistance."

Joe Jimenez

July 28, 2023

5  out of  5 rating by Joe Jimenez
"Best insurance agents, really stand by their slogan. Always friendly and helpful specially Andres. He has answered every question I’ve had and takes the time to explain. I’m glad this office and team exist."


July 24, 2023

5  out of  5 rating by A
"Thank you for such great service! Andrea was very helpful and friendly."

Gabriela Esparza

July 22, 2023

5  out of  5 rating by Gabriela Esparza
"Everybody is so nice and welcoming in this office, especially Marivel. She’s always greeting me with a smile, she’s super helpful, and always makes me feel comfortable with her assistance. Thank you State Farm staff!"

Pedro Saenz

July 4, 2023

5  out of  5 rating by Pedro Saenz
"Sunny Shields and the agents for State Farm helped me in many ways I can’t even thank them… I’m glad I have my vehicles, along with my home insured with State Farm… My only regret is not getting a car policy and bundleing with them much sooner… Thank you again Sunny Shields and Jerry for your help sincerely a grateful customer…"

Susana Ayon

June 29, 2023

5  out of  5 rating by Susana Ayon
"Great customer service! Andres is always very helpful when I need instant information about my policy and coverages. Very friendly and helpful staff, very happy and satisfied with my insurance."

Gigi Vlc

June 29, 2023

5  out of  5 rating by Gigi Vlc
"Andrea was so helpful with my renters insurance. Love y’all so much that I kept my State Farm agent from El Paso when I moved to Austin <3 Thank you! Thank you! Thank you!"

Natassia Lozano

June 29, 2023

5  out of  5 rating by Natassia Lozano
"Spoke to Andrea who works with Sunny and had such an excellent experience! I was so stressed and Andrea was so calming and really listened to my concerns! Such a kind person!"

gabriela martinez

June 28, 2023

5  out of  5 rating by gabriela martinez
"I love Sunny Shields State Farm office! The employees are so amazing and welcoming. They are always there to help. :) I especially love the enthusiasm that Marivel has every time I speak with hers she is so helpful every time I have a question! Thank you!!"

Lizeth Orozco

June 28, 2023

5  out of  5 rating by Lizeth Orozco
"Excellent service all the time!!"

Agatha Montoya

May 31, 2023

5  out of  5 rating by Agatha Montoya
"The staff is very friendly and helpful."

Jesus Lara

May 24, 2023

5  out of  5 rating by Jesus Lara
"They always so friendly and very nice always wanting to help."

Maricruz Mata

May 2, 2023

5  out of  5 rating by Maricruz Mata
"Great service! Andrea was great in explaining everything from rates to coverage. Definitely recommended as the service was great and cheaper than my other insurance I previously had!"

JCR Lemon

September 25, 2022

4  out of  5 rating by JCR Lemon
"A little more helpful than others."

Karla Saenz

June 2, 2022

5  out of  5 rating by Karla Saenz
"Great team! Always looking for ways to help you save! Jerry is extremely helpful every time; regardless of what your question/issue might be, he is ready to help! Highly satisfied with this insurance and the staff !"

John Daum

April 1, 2022

5  out of  5 rating by John Daum
"Outstanding, Jerry always answers any questions and his knowledge is beyond compare. Very highly recommend!!!!!!"

Samuel Rodriguez

February 25, 2022

5  out of  5 rating by Samuel Rodriguez
"Excellent customer service. Jerry was very professional and knowledgeable."

Saul Lucero

February 17, 2022

5  out of  5 rating by Saul Lucero
"(Translated by Google) Excellent service here at this agency in Santa Teresa, all the staff are very friendly, they helped me with all my questions and helped me to get what I was really looking for and needed, thanks to Gerardo who helped me a lot and of course Sunny Shields The best thanks (Original) Excelente servicio aqui en esta agencia en santa teresa todo el staff muy amable me ayudaron con todas las preguntas y me ayudaron para obtener lo que realmente estaba buscando y necesitaba gracias a Gerardo que me ayudo bastante y por supuesto a Sunny Shields Los mejores gracias"

Alejandra Lucero

February 17, 2022

5  out of  5 rating by Alejandra Lucero
"(Translated by Google) Very good service they helped with all the questions and everything I needed everyone very friendly and attentive I will definitely recommend it (Original) Muy buen servicio ayudaron con todas las preguntas y todo lo que nesesitaba todos muy amables y atentos definitivamente lo recomendare"

Ariel Tobar Martinez

February 8, 2022

5  out of  5 rating by Ariel Tobar Martinez
"They have great customer service and super friendly! The staff helped me so much!"

dann ept656

July 13, 2021

5  out of  5 rating by dann ept656

Ed Rodriguez

May 17, 2021

5  out of  5 rating by Ed Rodriguez
"(Translated by Google) Excellent service, very professional and friendly staff, thank you very much Jessica for your help, a pleasure doing business with you. (Original) Excelente servicio , personal muy professional y amable , muchas gracias Jessica por tu ayuda un placer hacer negocio con ustedes."

Javier Ramos

April 15, 2021

5  out of  5 rating by Javier Ramos
"(Translated by Google) Good attention! Thank you so much! (Original) Buena atención! Muchas gracias!"

Jesus Briseno

April 14, 2021

5  out of  5 rating by Jesus Briseno
"I like the service and the staff is always very resourceful!"