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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Candace Smith

Candace Smith

October 23, 2024

5  out of  5
rating by Candace Smith
"Jerry was extremely helpful in the beginning, middle and end process of my vehicle insurance application. I was at work and he made this process seamless and easy. Great Job to you all!"
We responded:
"Hi Candace, thank you for your amazing review! We are happy to learn Jerry was extremely helpful throughout the entire process of your auto insurance application. Our team strives to make things as seamless and simple as possible for our customers, and we’re glad Jerry could provide that experience for you. Thanks again for your kind words. - Sunny"
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Armando J

October 16, 2024

5  out of  5
rating by Armando J
"Amazing customer service and they take their time to help answer all the questions you need. I’ve been with them for almost 2 years and I can’t complain."
We responded:
"Armando: Hi Armando, thank you for your wonderful feedback! We are pleased to hear you had positive experiences with us. Our team is glad to learn we have taken the time to addressed your questions. We hope to continue working with you. - Sunny "
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Enrique Barrientos

October 11, 2024

5  out of  5
rating by Enrique Barrientos
"Awesome customer service, and always willing to help. I’m thankful for her patience and answering all my questions."
We responded:
"Hi Enrique, thank you for your kind words! Our team is thrilled to hear that you received excellent customer service and that our team was able to help with patience and care. We are glad to learn we addressed your questions as well. We hope to serve you again in the future. - Sunny "
Profile photo of Estrella Flores

Estrella Flores

October 10, 2024

5  out of  5
rating by Estrella Flores
"Muy bien servicio!"
We responded:
"Hola Estrella, gracias por tu reseña de cinco estrellas. El equipo de agentes de State Farm de Sunny Shields se complace en saber que tuvo una experiencia de cinco estrellas. Nuestro objetivo es brindar un servicio excepcional y es maravilloso saber que cumplimos con sus expectativas. Esperamos volver a trabajar con usted pronto. - Sunny Hi Estrella, thank you for your five-star review. The Sunny Shields State Farm Agent team is happy to learn you had a five-star experience. We aim to provide exceptional service, and it’s wonderful to know we met your expectations. We hope to work with you again soon. - Sunny "
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Daisy Guerrero

October 7, 2024

5  out of  5
rating by Daisy Guerrero
"Great Service Brenda is very patient, nice and knows what she's doing. She answered all questions we had she helped us alot. Definitely recomend going to this facility if getting a new insurance."
We responded:
"Hi Daisy, thank you for your five-star review! Our team is delighted to learn Brenda was patient during your visit and addressed your questions. We are glad to hear she effectively assisted you with your insurance needs. We truly appreciate your recommendation and look forward to continuing to provide the same level of service in the future! - Sunny"
Profile photo of Marvy Barraza

Marvy Barraza

October 7, 2024

5  out of  5
rating by Marvy Barraza
"Excellent service! Gerardo was very kind and helpful, he answered all my questions and explained all the details of my policy very well."
We responded:
"Hi Marvy, thank you for your feedback! Our team is happy to learn Gerardo provided you with excellent service and took the time to answer all your questions while clearly explaining your coverage details. We’re proud to have him on our team and appreciate your feedback. - Sunny"
Profile photo of Fabiola Torres

Fabiola Torres

October 6, 2024

5  out of  5
rating by Fabiola Torres
"I called in to get a quote and Jerry was able to assist me and find me the best option . Not only was he very helpful but made the process super quick !"
We responded:
"Hi Fabiola, thank you for sharing your experience! We are thrilled to hear Jerry was able to assist you and choose an excellent coverage option for your insurance needs. Our team prides itself on providing helpful and efficient service, and it’s good to know Jerry made the process quick and smooth for you. We hope to serve you again soon. - Sunny"
Profile photo of Karina Holsapple

Karina Holsapple

September 30, 2024

5  out of  5
rating by Karina Holsapple
"Brenda was super helpful! She was patient with me when I was asking many questions and answered all them nicely! Not only that she was sweet! Thank you Brenda!"
We responded:
"Karina, thank you for your wonderful review! The Sunny Shields State Farm Agent team is pleased to hear Brenda was helpful and patient during your experience. We are happy to learn she was able to answer your questions. We will be sure to pass along your kind words to her! -Sunny"
Profile photo of German Cisneros

German Cisneros

September 25, 2024

5  out of  5
rating by German Cisneros
"Great customer service!!! Jerry is a great employee always helps me with my questions ,problems, or any concerns. Always there to helps me out !! Thanks JERRY !!"
We responded:
"Hi German Cisneros, thank you for your kind words! The Sunny Shields State Farm Agent team is delighted to learn Jerry has been helpful in addressing your questions, problems, and concerns. We appreciate you choosing us. - Sunny"
Profile photo of Felix Leyva

Felix Leyva

September 6, 2024

5  out of  5
rating by Felix Leyva
"Bueno trato"
We responded:
"Hi Felix, thank you for your top-notch review! Our team is thrilled to hear we provided you with budget-friendly coverage options. We are happy to learn we could meet your expectations. We appreciate your feedback. - Sunny Spainsh: Hola Félix, ¡gracias por tu excelente reseña! Nuestro equipo está encantado de saber que le brindamos opciones de cobertura económicas. Nos alegra saber que pudimos cumplir con sus expectativas. Apreciamos sus comentarios. - Soleado "
Profile photo of Alfonso Gonzalez

Alfonso Gonzalez

August 31, 2024

5  out of  5
rating by Alfonso Gonzalez
"Switched to State Farm back in May and they have really good customer service! Brenda always helps me pay my monthly bill!"
We responded:
"Hi Alfonso, thank you for your five-star review! We are glad to hear about your switch to State Farm and thrilled you had a positive customer service experience. Brenda is a fantastic member of our team, and it's amazing to know she's been able to assist you with your insurance needs. We look forward to serving you again soon. - Sunny"
Profile photo of Cristal Herrera

Cristal Herrera

August 30, 2024

5  out of  5
rating by Cristal Herrera
"Really helpful my insurance agent moved and i thought i would struggle to find someone to help me the same way and answer all of my questions, but maribel is super helpful she helped me and my daughter fix all issues we were having she was very attentive and call often to give updates"
We responded:
"Hi Cristal, thank you for sharing your experience! Our team understands how challenging it may be to transition to a new agent, and we are glad to hear Maribel was able to step in and provide the support you needed. It's wonderful to know that she was attentive, kept you informed, and helped resolve the issues you and your daughter were facing. We appreciate your support. - Sunny"
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Domonic Boswell

August 29, 2024

5  out of  5
rating by Domonic Boswell
"Sunny and her team are Awesome! They bend over backwards to get you the best coverage at the best price. Their customer care doesn't end after the sale like some organizations Sunny and her team continue to check in and foster a great relationship. Aces all around!"
We responded:
"Hi Domonic, thank you for your fantastic review! Our team is glad to hear we have provided you with top-notch service and ongoing support. We are pleased to learn we were able to assist you in choosing a budget-friendly coverage option. It's our goal to build lasting relationships with our customers, and we're thrilled you have experienced that firsthand. We appreciate your feedback. - Sunny"
Profile photo of Alfonso Sierra

Alfonso Sierra

August 9, 2024

5  out of  5
rating by Alfonso Sierra
"Great customer service friendly staff. Affordable and reliable highly recommended."
We responded:
"Thank you for the amazing feedback, Alfonso! We are proud to provide our customers with budget-friendly insurance made just for you. Have an amazing day! – Sunny "
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Yesi CG

July 11, 2024

5  out of  5
rating by Yesi CG
"Excelente atención, rápida y muy atentos."
We responded:
"Hola Yesi, gracias por la reseña de cinco estrellas. Es increíble conocer nuestro servicio cinco estrellas. Esperamos volver a trabajar con usted pronto. - Agente de State Farm de Sunny Shields"
Profile photo of Jasmine Velazquez

Jasmine Velazquez

June 7, 2024

5  out of  5
rating by Jasmine Velazquez
"Great experience, highly recommend. Andres Jimenez helped us out! Great customer service. Quick and fast as well"
We responded:
"Hi Jasmine, we appreciate the kind words! We are glad that Andres was able to help you. Our team is happy to hear that you had a great experience, thank you for the positive feedback. – Sunny Shields State Farm Agent"
Profile photo of Michelle Lymann

Michelle Lymann

June 4, 2024

5  out of  5
rating by Michelle Lymann
"I have used State Farm through Sunny Shield for YEARS! And they’ve always came through with anything I am needing. Anytime I purchase a new vehicle, or am just needing a copy of my insurance card- Jerry is the man to reach! He’s very efficient, kind, professional, and quick with no errors. Thanks for all your hard work and being “a good neighbor”"
We responded:
"Hi Michelle, Thank you for your kind words. Our team is happy to learn about your loyalty to us over the years. We are pleased to hear Jerry provided you with efficient and friendly service. Thanks again for choosing us. - Sunny Shields State Farm Agent"
Profile photo of Evelyn Garcia

Evelyn Garcia

May 29, 2024

5  out of  5
rating by Evelyn Garcia
"I was having trouble making an online payment and decided to call an agent for help. Brenda Gonzales answered and she was nothing buy helpful and patient with me. She provided me with all the information I needed and helped me make adjustments to my payment plan. Will recommend her, very friendly and great customer service."
We responded:
"Hi Evelyn, We appreciate your five-star review. Our team is thrilled to hear Brenda was able to assist you effectively. We are glad to learn she was friendly, helpful, and patient. Thank you for recommending her. - Sunny Shields State Farm Agent"
Profile photo of Blanca Camacho

Blanca Camacho

May 28, 2024

5  out of  5
rating by Blanca Camacho
"Muy buen lugar, trato amable"
We responded:
"Hola Blanca, gracias por tomarte un momento para compartir tu experiencia con nosotros. Nuestro equipo está feliz de saber que le hemos brindado un servicio amigable. Vuelva a visitarnos pronto. - Agente de State Farm de Sunny Shields Hi Blanca, thank you for taking a moment to share your experience with us. Our team is happy to learn we have provided you with friendly service. Please visit us again soon. - Sunny Shields State Farm Agent "
Profile photo of Travis Yochum

Travis Yochum

April 29, 2024

5  out of  5
rating by Travis Yochum
"Great experience and highly recommend! Marivel helped me get a home owners policy on my new home and worked with my out of state agent to transfer my auto policy. Seamless experience!"
We responded:
"Hi Travis, Thank you for your five-star review. Our team is glad to learn Marivel assisted you with home and auto coverage. Thanks again for your recommendation. - Sunny Shields State Farm Agent "
Profile photo of Adrian Cortez

Adrian Cortez

April 24, 2024

5  out of  5
rating by Adrian Cortez
"Excelente servicio. Muchas gracias por asegurar mis vehículos y apartamento."
We responded:
"Hi Adrian, The Sunny Shields State Farm Agent team appreciate your five-star review. We are happy to hear we assisted you with coverage. Thank you for your support. - Sunny Shields State Farm Agent Hola Adrian, El equipo de agentes de State Farm de Sunny Shields agradece tu reseña de cinco estrellas. Nos alegra saber que le ayudamos con la cobertura. Gracias por tu apoyo. - Agente de State Farm de Sunny Shields"
Profile photo of Emily Cadamagnani

Emily Cadamagnani

April 16, 2024

5  out of  5
rating by Emily Cadamagnani
"Maribel in Sunny’s office is the most helpful and kind person! She is wonderful!!"
We responded:
"Hi Emily, thank you for your nice words about Maribel. We will be sure to deliver your comments to her. Our team appreciates you choosing us for your insurance needs. - Sunny Shields State Farm Agent"
Profile photo of fernando briseno

fernando briseno

April 11, 2024

1  out of  5
rating by fernando briseno
"Yo tuve una mala experiencia con ésta oficina yo duré tres años con ellos todo muy bien este mes de abril del 2024 me cancelaron mí póliza de los carros porque según ellos una sobrina mía vivió allí con nosotros en nuestra casa y compró una póliza para su carro y puso mi dirección bueno de eso yá hace como dos años pues hoy en este mes de abril del 2024 como digo me cancelaron mí póliza de los carros como me di cuenta es porque no me mandaron mis tarjetas de identidad y no me cobraron lo de los carros nomás La casa fui ala oficina para hablar con ellos no me pudieron explicar nada porque me la cancelaron nomás me que mi sobrina que vivía ahí con nosotros y les pregunté mi sobrina ya no vive ahí con nosotros además ella no estaba incluida en la póliza de nosotros yo y anduvimos en los"
We responded:
"Hi Fernando, we regret to learn that your experience with us did not live up to your expectations. Please accept our sincerest apologies for the inconvenience you may have faced. The Sunny Shields State Farm Agent team aims to deliver five-star service and we clearly did not achieve this during your interaction. Please reach out to our office at your earliest convenience to discuss your experience in further detail. - Sunny Shields State Farm Agent "
Profile photo of Roberto Parra

Roberto Parra

March 27, 2024

5  out of  5
rating by Roberto Parra
"My family and I have been customers for several of years now and the customer service is great! Jerry is always very professional and willing to help, every time I reach out he is there to help, offering top notch service!"
We responded:
"Hi Mr. Parra, thank you for you and your family's loyalty to our office. Our team is thrilled to learn Jerry has exceeded your expectations. We appreciate your positive feedback. - Sunny Shields State Farm Agent"
Profile photo of Liz DS

Liz DS

March 17, 2024

2  out of  5
rating by Liz DS
"I’ve joined since 2 years ago don’t really like it. They take forever to answer phones. When they do they don’t really help. They can’t really help. Pricing is not friendly towards younger individuals. The agent is always busy."
We responded:
"Hi Liz, The Sunny Shields State Farm Agent team is genuinely sorry that your experience over the past two years hasn't met your expectations. We strive to provide excellent customer service and are sorry to hear this was not your experience with us. We would appreciate the opportunity to discuss your concerns further and see how we could improve your experience next time. Please contact our office during business hours to discuss this issue. - Sunny Shields State Farm Agent Thank You, Sunny"