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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie A

September 12, 2025

5  out of  5
rating by Valerie A
"Called to get a quote, and Brenda was very helpful answering all my questions. Thank you!"
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adriana garza

September 10, 2025

5  out of  5
rating by adriana garza
"This year brought to life something I could not even begin to comprehend like I do now, like a good neighbor State Farm is there. I landed here after losing everything in the January CA Eaton Canyon fire. Home, routine for my autistic son, all our belongings and lived in hotels, and airbnbs for weeks until my best friend urged me to come here, after weeks of bouncing around no autism support for my son. Just us two, drained and depleted living a surreal life. I passed Sunny Shields office and recognized her as she’s friends with a middle school friend of mine but I had never met her. Little did I know how instrumental she would be in this massive life on life terms change. As she went on to provide me with quotes, my sister would finally loose her battle to cancer. So we would head to Monterrey to be with her. To say I was depleted is an understatement. Cognitively temporary impaired unable to make sense of much. She is kind and did everything so quickly! It was me that just simple kept trying to put one foot in front of another and before I knew the day before my insurance was set to expire from CA, she quickly pushed through what she had given me a month or two prior. I noticed the need for change last minute and she made it happen so effortlessly and fast! So yes, this is the year I needed a neighbor, to push through things for me that quite frankly seem so frivolous as I lost so much, yet in the world as necessary. She had my back and the some! I have stopped in twice to her office and I can tell you her employees follow her lead. May you never find yourself in a natural disaster, regardless of what life brings, she has you! Grateful beyond measure!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Maria Carlin

September 2, 2025

5  out of  5
rating by Maria Carlin
"Excellent customer service and very professional staff!!!! Sunny Shields staff are very professional and respectful personnel!!!! Thank you so much for being always attentive. God bless you all ❤️"
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Manuel Rodriguez III

September 1, 2025

5  out of  5
rating by Manuel Rodriguez III
"Maribel Martinez was so helpful. Great place to get a quote!"
We responded:
"Thank you for your review!. I am glad to hear about your wonderful experience at my office. We are proud to have Maribel on the team. She is committed to exceeding her customer's expectations. I will deliver your thoughts to Maribel. It has been a pleasure working with you, and we look forward to working with you in the future. Thanks again for choosing State Farm! - Sunny Shields"
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Marina Ramirez

August 28, 2025

5  out of  5
rating by Marina Ramirez
"Had the most amazing experience with State Farm thanks to Brenda! She patiently answered all of my questions and doubts without hesitation! Thank you Brenda and Thank you State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Antonio Porras

August 27, 2025

5  out of  5
rating by Antonio Porras
"Tuve el privilegio de conocer a el Sr Gerardo Gutiérrez quien me ayudó desde que entré a sus oficinas y también hizo todo lo posible por conseguir un presupuesto que se ajustará a mi presupuesto de verdad muy feliz de que me atendiera y poder salir con la mejor cotización que pudo a ver encontrado 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ana Soria

July 24, 2025

5  out of  5
rating by Ana Soria
"Great staff! They were very helpful in assisting us to find the best policy for our family. Marivel was awesome."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aaron Martinez

July 11, 2025

5  out of  5
rating by Aaron Martinez
"Marivel is awesome! She is kind and helpful every time I make payments or have any questions about my insurance! She definitely is a good neighbor :)"
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A Mc

July 3, 2025

5  out of  5
rating by A Mc
"Jerry is an outstanding professional! In just a few hours he established my entire insurance portfolio and saved me a fortune. So glad I was referred to this agency. Jerry is the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bryan Loya

June 12, 2025

5  out of  5
rating by Bryan Loya
"Staff was polite and friendly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mayela Ramirez

June 3, 2025

5  out of  5
rating by Mayela Ramirez
"Best prices in town 👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joel Herrera

June 2, 2025

5  out of  5
rating by Joel Herrera
"Muy satisfecho con el servicio lo recomiendo ampliamente"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Myrella Lopez

May 30, 2025

5  out of  5
rating by Myrella Lopez
"Buen servicio"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Feli Garcia

May 30, 2025

5  out of  5
rating by Feli Garcia
"The experience with State Farm Insurance was fantastic. Brenda Gonzalez was incredibly helpful and responsive. She patiently answered all my questions and made switching insurers smooth and easy. Highly recommended! Thank you State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diana Martinez

May 6, 2025

5  out of  5
rating by Diana Martinez
"I had a great experience especially with Jerry! He helped me get insurance for my new car and explained everything thoroughly. He had great patience for my never ending questions. Thank you Jerry."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Geelda Cervantes

April 27, 2025

5  out of  5
rating by Geelda Cervantes
"Brenda answered my call and was very helpful! Thank you!!!"
We responded:
"Hi Geelda, thank you so much for your kind words! We're glad to hear that Brenda was able to assist you and provide helpful service. We truly appreciate you taking the time to share your experience. If you need anything in the future, don’t hesitate to reach out—we’re here for you! -Sunny"
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Violet Caro

April 15, 2025

5  out of  5
rating by Violet Caro
"I absolutely LOVE statefarm, I went on a short break thinking a competitor would compare; I can state with certainty that they didn't even get close. I will continue to be a statefarm advocate, they're superior customer service, their products are by far superior to all the insurance providers outhere. Thank you statefarm team!! You're the best!"
We responded:
"Hi Violet, thank you so much for your kind words and incredible support! We're thrilled to hear that your experience reminded you of the value and service you deserve. It truly means a lot to have your trust and loyalty. Providing top-tier service and products is what we strive for every day, and feedback like yours keeps us motivated. We're always here for you—thanks again for being such a fantastic part of our community! -Sunny"
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Jesus Manuel Ramos Maequez

April 15, 2025

5  out of  5
rating by Jesus Manuel Ramos Maequez
"Excelente servicio! Gracias Andres"
We responded:
"¡Muchísimas gracias, Jesús, por tus amables palabras! Nos alegra saber que tuviste una excelente experiencia. Le haremos llegar tu agradecimiento a Andrés — estará encantado de saber que hizo una diferencia positiva. ¡Esperamos verte nuevamente pronto! -Sunny"
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Patrick Munoz

April 8, 2025

5  out of  5
rating by Patrick Munoz
"Sunny is responsive, friendly and thorough, everything you want in an insurance agent. I highly recommend"
We responded:
"Thank you so much for your kind words, Patrick! I’m so glad I could assist you and provide the service you were looking for. Your recommendation means a lot, and I’m always here to help with any of your future insurance needs! -Sunny"
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Rosy Vazquez

March 26, 2025

5  out of  5
rating by Rosy Vazquez
"El trato fue rápido y con mucha disponibilidad de ayudarme en el proceso por parte del agente Gerardo. Lo recomiendo ampliamente"
We responded:
"Hola Rosy, ¡muchas gracias por tu amable reseña! Nos alegra mucho saber que Gerardo pudo ayudarte de manera rápida y estar tan disponible durante todo el proceso. Agradecemos mucho tu recomendación y siempre estamos aquí para ayudarte cuando lo necesites. -Sunny Hi Rosy, thank you so much for your kind review! We’re thrilled to hear that Gerardo was able to assist you quickly and be so helpful throughout the process. We truly appreciate your recommendation and are always here to help whenever you need us! -Sunny"
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David Uchiha

March 18, 2025

5  out of  5
rating by David Uchiha
"Always great"
We responded:
"Thank you for the great review, David! We’re so glad to hear that you’re always having a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We’re here to help! - Sunny"
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Brianna Gonzales

March 14, 2025

5  out of  5
rating by Brianna Gonzales
"I called for information and Brenda was very helpful and proceeded to answer all my questions. such great customer service"
We responded:
"Thank you for the 5-star review, Brianna! We're thrilled to hear that Brenda was able to assist you and provide such great customer service. We truly appreciate your feedback and look forward to helping you again in the future! -Sunny"
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Geni Rosales

March 4, 2025

5  out of  5
rating by Geni Rosales
"Amazing and easy new car insurance ‼️"
We responded:
"Thank you so much for the great review, Geni! We're thrilled to hear that your experience with setting up your new car insurance was amazing and easy. If you ever need anything else, we're here to help! -Sunny "
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Jose Hurtado

February 14, 2025

5  out of  5
rating by Jose Hurtado
"Its good"
We responded:
"Thank you for your feedback, Jose! We’re glad to hear that your experience was good. If there’s anything more we can do for you, don’t hesitate to reach out. We’re here to help! -Sunny"
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Yesenia Flores

February 4, 2025

5  out of  5
rating by Yesenia Flores
"I did a simple call for insurance cost and was attended with great customer service and very good insurance coverage."
We responded:
"Thank you for taking the time to share your experience, Yesenia! We’re so glad to hear that you received excellent customer service and found the coverage that works for you. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We're here to help! -Sunny"